Customer Support
Kayako
Kayako is an AI-first customer support platform that automates up to 60% of support tickets, reducing costs and improving CSAT. It offers a phased approach: AI Triage (auto-classify, prioritize, route), AI Answers (draft replies, automate repetitive cases), and AI Continuous Learning (learns from human resolutions). Deployed by experts into existing help desks, it clears backlogs and speeds resolution times. Trusted by 300+ companies, it promises a cost reset and scalable support without adding headcount.
AI help deskcustomer supportticket automation+6
