
Customer Communication
Conversational AI voice bot - BSG
Conversational AI Voice Assistant is an advanced voice bot that interacts with customers in real-time, recognizing intent, tone, and language. It handles up to 120 calls per minute, supports 150+ languages with dynamic switching, and integrates with CRM, SMS, WhatsApp, Email, and more via One API. Features include interruptible logic, script-based and AI-powered intent recognition, real-time analytics, and compliance with GDPR, ISO 27001, and ISO 9001. Use cases include inbound/outbound call automation, appointment scheduling, lead follow-ups, payment collection, and multilingual support.
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