Customer Support Freemium
Kaption AI
Web Application 4.3/5 WebiOSAndroid
What is Kaption AI?
AI platform for WhatsApp Business with transcription, summarization, live translation, and automation.
Kaption AI is the ultimate AI platform for WhatsApp Business, offering an AI-powered inbox, automation, and analytics. It transcribes audios, summarizes conversations, provides live translation in 90+ languages, and integrates with CRM and ERP systems. Features include agent copilot, team inbox, custom chatbots, omnichannel support, and mobile apps.
Key Features
AI Copilot
Agent Copilot
Live Translation
Transcriptions
Voice Summaries
Team Chat
Scheduled Messages
Rich Analytics
CRM Integrations
Custom Chatbots
Omnichannel Support
Mobile Apps
Quick Approvals
Use Cases
Customer support teams resolve tickets faster using AI Copilot that suggests responses and automates common queries within WhatsApp.
Sales teams communicate with global clients in 90+ languages via live translation, breaking language barriers in real-time.
Managers get voice note transcriptions and summaries, saving time by reading instead of listening to lengthy audios.
Marketing teams schedule and send bulk WhatsApp messages to customers, improving engagement with timely promotions.
Operations teams integrate Kaption with Salesforce or HubSpot to sync contacts and tickets, streamlining workflow.
Small business owners build no-code chatbots to handle 80% of routine inquiries 24/7, reducing response time.
Support agents collaborate in a shared team inbox with internal chat, eliminating shared phones and message forwarding.
Analytics teams track resolution times and AI deflection rates to optimize support performance and reduce costs.
WhatsAppAItranscriptionsummarizationtranslationautomationanalyticsCRMchatbotomnichannel
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Frequently Asked Questions
What does Kaption AI do?
AI platform for WhatsApp Business with transcription, summarization, live translation, and automation.
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